Why Your Credit Card Machine Needs to Reach NTP Servers

Why Your Credit Card Machine Needs to Reach NTP Servers

Your credit card machine relies on Network Time Protocol (NTP) servers to keep its internal clock accurate. This is crucial because accurate timekeeping helps ensure secure transactions, proper data logging, and compliance with payment processing standards.

Why Accurate Time Matters:

  • Transaction Security: Timestamps help detect and prevent fraud.
  • Processing Accuracy: Payment networks require precise timing to authorize and settle transactions.
  • Compliance: Standards like PCI DSS mandate accurate timekeeping for security event tracking.

Why It Connects to Multiple NTP Servers:
The machine doesn’t call the same NTP server every time because:

  • Redundancy: If one server is down or blocked (due to network issues, firewalls, etc.), the machine can still sync time with another.
  • Reliability: Using different servers reduces the risk of relying on a single point of failure.
  • Load Distribution: Spreading requests across multiple servers prevents overloading any one server, ensuring faster, more reliable responses.

If one server is unreachable, your machine will automatically try others, keeping your payment processing smooth and secure without any action needed from you.

    • Related Articles

    • ReCo OTC credit card processing

      For help on ReCo Cashiering Credit Card Processing uses Dejavoo QD4 terminals. Please review attached files

    • How do I see what Credit Cards have funded to my bank?

      Log into CardPointe.com Click on the Reporting Tab Click on the Funding sub-tab. You will see a list of funded batches. Click on the Funding date to view details. On the Transactions tab you will see a list of transactions that were funded in this ...

    • Voiding a Card Payment – Reco Cashiering

      ON DEJAVOO Find the transaction number if you do not have the card present Tap the star icon to access the Favorites menu Tap VOID TRANSACTION If prompted, input the Manager Password (1234) Input the transaction # and press OK Confirm the info by ...

    • ReCo Integrated Terminal Refund

      Use the chart below to process a Credit Card sale when there are multiple merchant IDs (MIDs) in the same terminal. You will need the full card number. It is important to note that for security and regulations manually entering a debit card number is ...

    • PAYA Status Definitions

      Status Definition Description Credit Sent The transaction has been processed through the ACH network, and the credit has been sent to the ODFL. The status will appear when the merchant credit has been paid. Debit Sent The transaction has been ...